FAQ

1. How long does it takes for me to receive my ordered items?

It will take about 3~5days for the production, then another 5~10days for the international shipping.

2. Which express delivery you are using to ship my items?

All are worldwide famous express delivery. Like DPEX, DHL. UPS, Fedex etc.

3. Does the price including shipping cost?

Yes, all items are free shipping. We are not able to bear the tax if there is. For different countries the duty are different like in Australia there won’t be import tax for the items.

4.Can I order accessories(not complete set of item as you list on website):

Yes, please contact and let us know.

5. I would like my item to be with other sizes and accessories that you did not list on your website, can you make it for me?

We have many other options that did not listed on our website, you can contact us and letting us know your opinion, we will try our best to satisfy you.

6. I would like to arrange the shipping by myself, can you send the items to a Chinese mainland address instead of international address?

Yes, of course, and we will refund you the international shipping cost.

7.Can I get discount if my I order more than 1 set?

Yes, please feel free to contact us to discuss the details.

As you know the price we listed are including international shipping cost via express delivery. For bigger orders we can discuss and see if we could ship via airline which is much cheaper. Also for mass production we will save some production costs. So, why not contact us!


How to design the printings:

1) You can use our online design app and design your outdoor pop up banners online, choose size options and place your order directly.

2) Also you can simply contact us via follow email and let us know your requirement and what content you would like to show on your pop up banners then we will design and send to you for confirmation.

No matte which design methods, after we receive your order, we will contact via email fro final confirmation of your custom printing requirement before start printing!